Privacy Policy

• –To process and manage your online appointment requests.
• –To communicate with you regarding appointments, including sending appointment confirmations and reminders via SMS and/or email.
• –To respond to your inquiries and provide customer support.
• –To provide information about our services, locations, prices, Naturopathic Affiliated Assurance Plan, and affiliated businesses/brands.
• –To improve the Website, analyze usage trends, and enhance user experience.
• –To comply with legal and regulatory obligations.
• –Where you give consent, for other purposes such as sending updates or promotional communications (you may withdraw consent at any time).

We do not sell your personal information. We may share or disclose it only when necessary and in compliance with the Data Privacy Act:

• –With our shareholders, directors, officers, employees, or authorized representatives who need access to perform their duties.
• –With trusted service providers (e.g., website hosting, booking system operators, SMS gateway providers, or email service providers) who are bound by strict confidentiality and data protection obligations.
• –With DF Wellness International Inc. and our affiliated businesses or brands where required for coordinated service delivery and administration of the Naturopathic Affiliated Assurance Plan.
• –To comply with legal requirements, court orders, or requests from government authorities (including the National Privacy Commission).
• –In the event of a merger, acquisition, or transfer of assets, subject to appropriate safeguards.
• –With your explicit consent or as you direct.

We implement reasonable and appropriate organizational, physical, and technical security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These include access controls, encryption where appropriate, and staff training on data privacy. However, no internet transmission or electronic storage is completely secure. We cannot guarantee absolute security.

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law (including retention periods for health-related records). Once no longer needed, we will securely delete or anonymize your data.

Under the Data Privacy Act of 2012, you have the following rights (subject to limitations and verification procedures):

• –Right to be informed about the processing of your personal information.
• –Right to access your data.
• –Right to object to processing or withdraw consent.
• –Right to rectification (correct inaccurate or incomplete data).
• –Right to erasure or blocking of data.
• –Right to data portability.
• –Right to file a complaint with the National Privacy Commission.

We use cookies to enhance your browsing experience and support appointment booking functionality. You may disable cookies in your browser, but this may limit some features of the Website.

Our Website may contain links to third-party websites (including those of affiliated brands or the assurance plan). This Privacy Policy does not apply to those sites. We encourage you to review their privacy policies.

Our Website and services are not directed at children under 18 years of age. We do not knowingly collect personal information from minors without appropriate parental or guardian consent.

We may update this Privacy Policy from time to time. The revised version will be posted on the Website with a new "Last Updated" date. Your continued use of the Website after changes constitutes your acceptance of the updated Policy.